If you have a strong work ethic, great customer service skills, and a desire to positively impact animal welfare, the Baltimore Humane Society encourages you to apply. Experience may be required in some instances, however nothing beats initiative and a willingness to apply your talents!
In addition, we are always looking for interns who would like to get some hands-on experience in areas such as Marketing, Public Relations, Outreach, Development/Fundraising, and animal care.
Training & Behavior Manager
Job Purpose: Provide direction and management of the in-house Training & Behavior Department.
- Provide friendly, responsive and personalized customer service.
- Treat animals both on and off the job humanely. You are a representative of BHS even when you are not at work.
- Complete daily walkthrough of shelter to prepare daily assignments to behavior team.
- Schedule behavior trainers and assessors, coordinating daily assignments.
- Implement and manage standardized assessment tests.
- Implement and manage behavior modification programs.
- Implement and manage enrichment programs for animals including Playgroups.
- Ensure and maintain documentation for staff members’ SAFER certification.
- Implement and manage dog-to-dog introductions for potential adopters.
- Implement and manage “cat testing” for potential adopters.
- Serve as part of the team evaluating animals being considered for transfer into BHS from other shelters/rescue.
- Develop and adapt work techniques and program enhancements to ensure the continued progress and growth of the Training & Behavior program.
- Assist Shelter Program Director and Volunteer & Foster Coordinator in the recruitment and selection of Training and Behavior staff, volunteers, and fosters.
- Supervise training and behavior training of department staff and volunteers.
- Propose programmatic goals, and monitor, analyze and control goal attainment.
- Review and recommend updates as necessary for the standards and protocols of training and behavior of foster care animals.
- Recruit, select, supervise, evaluate and train, or ensure training of department staff.
- Track, evaluate and provide pertinent data for monthly/annual reports. Recommend actions to improve measurements.
- Serve as member of the management team.
- Responsible for developing and maintaining relationships with transfer partners, including scheduling transfers and identifying animals for transfer.
- Create a plan for animals that are adopted and discuss with adopter(s), including email, phone, or on-site follow-up support.
- Must be able to work one or both weekend days and be available to answer staff questions on an “on call” basis.
- The ability to assess and evaluate new animal training methods and equipment.
- Supervise dog introductions and playgroups.
- Keep, and ensure staff keep, accurate records, and enter data as required into appropriate shelter software.
- Maintain a clean and safe work environment.
- Participate in required meetings and trainings.
- Professionally represent BHS at all times.
- All other duties as assigned.
- High School diploma or equivalent.
Desired Certification and Knowledge:
- SAFER Certification
- CPDT Certification
- CGC Evaluator qualified
- CLASS Evaluator
- Match Up II
Qualifications and Requirements:
- Two to three years working with animals in a shelter or similar animal facility in a behavior capacity or _____ hours/credits using positive reinforcement methods.
- Animal training and behavior knowledge to include theory of positive reinforcement and animal training techniques.
- Reliable transportation.
- Ability to provide excellent service and care for customers and animals.
- Ability to exercise critical thinking in making judgments.
- Ability to function in a highly emotional, rapidly changing and detail oriented environment, in which exists the possibility of euthanasia.
- Ability to handle sensitive/confidential information with discretion.
- Ability to objectively observe and evaluate animal communications, behavior, changes in behavior and condition.
- Ability to operate computer, printer, copier, telephone, and fax machine.
- Ability to work collaboratively and serve as an effective liaison with other departments.
- Comprehensive knowledge of humane and safe methods of care, handling, and restraint of animals.
- Effective oral and written communication skills.
- Excellent customer service skills and ability to work with diversity of clients, volunteers and staff.
- Genuine concern for all animals and their welfare.
- Working knowledge of Microsoft Office.
- Working knowledge of standards and practices applicable to animal medical records.
- Ability to work flexible hours.
- Activities require the handling and transporting of animals of all sizes.
- Carrying, pushing and/or pulling.
- Regularly lifting or moving up to 50 lbs.
- By nature of the job, there is occasional exposure with dead, injured, sick, unruly, vicious, and/or dangerous animals in addition to exposure to parasites and infectious diseases.
- Exposure to high noise levels, such as in dog kennels.
- Stooping, kneeling, bending and crouching.
- Walking and prolonged standing.
The ability to walk unaided on all terrain in all weather
Hours: Tues-Sat, 9am-6pm
Animal Care Technician (Part-Time)
ACT’s are responsible for daily cleaning and feeding, as well as handling and training/socialization of our animals. Physical labor involves cleaning kennels and cages, sweeping, mopping, laundry, and dishes. The position also requires assisting the public in choosing their new best friend, and educating them on animal care and welfare and the services that the Baltimore Humane Society provides.
Requirements: Age 18+, friendly and positive can-do attitude, excellent customer service skills, must have your own transportation, be able to lift at least 25lbs, be on your feet for up to eight hours, be able to prioritize, multi task, and work independently, and of course, must love animals! Any prior animal handling, sheltering, or customer service experience is a plus.
Rewards: Extensive animal handling, behavior, and training skills, a fun and fast paced work environment, and every day you are helping our homeless animals find their way to loving forever homes, and helping people find and care for their new best friend!
We offer medical and dental benefits, and an optional 401k retirement program. We provide extensive and ongoing enrichment seminars in the field of animal welfare, behavior, and training throughout the year; as well as fun social events during the year.
Starting pay: $9.25 an hour.
Hours: Sat/Sun/Tues/Fri 9-6pm
The Baltimore Humane Society, located in Reisterstown, Maryland is seeking a part-time veterinarian to perform spays and neuters in their High Quality, High Volume Spay/Neuter Center. The job requires a current Maryland Veterinary License, proficiency in spay/neuter surgical procedures, a cheerful and positive attitude, and a commitment to preventing pet overpopulation and providing homes for the homeless pets in Baltimore. In addition, this veterinarian will help with the medical care of shelter animals. The position does not include any management responsibilities. The current surgical team is made up of a fun group of talented support staff that are eager to make your day in surgery a seamless one. The job is a 3-5 day per week position from 9am to ~2pm. No nights and no weekends! Please submit your resume to firstname.lastname@example.org.
Click here for an employment application. Completed employment applications can be mailed, faxed, or emailed (no walk-ins please!) to:
Baltimore Humane Society
1601 Nicodemus Road
Reisterstown, MD 21136